Privacy Policy

• Institution profile information: institution name, EIIN, address, contact details, logo.
• User account information: name, email, phone number, role, login credentials.
• Student records: personal details, guardian information, academic records, attendance.
• Financial data: fee transactions, payment records, salary information.
• Usage data: login timestamps, feature usage patterns, device information.
• Communication data: support tickets, in-app messages, notification preferences.

• To provide, maintain, and improve the scholina — Education Management System platform and its features.
• To process transactions and send related information such as receipts and confirmations.
• To send administrative notices including service updates, security alerts, and support messages.
• To respond to your comments, questions, and support requests.
• To monitor and analyze usage trends to improve the user experience.
• To detect, prevent, and address technical issues and security threats.
• To comply with legal obligations and governmental requests.

Your data is stored on secure servers hosted in data centers with industry-standard physical and digital security measures. All data in transit is encrypted using TLS 1.3. Data at rest is encrypted using AES-256 encryption. We implement role-based access controls, audit logging, and regular security assessments to protect your information.

• We do NOT sell, rent, or trade your personal data to third parties.
• We may share data with trusted service providers (payment gateways, SMS providers) solely to deliver our services, under strict data processing agreements.
• We may disclose data when required by law, court order, or government regulation.
• Aggregated, anonymized data may be used for research and analytics without identifying individual users or institutions.

We retain your data for as long as your account is active or as needed to provide services. When an institution subscription is terminated, data is retained for 90 days to allow for data export. After this period, data is permanently deleted from our servers and backups. Financial transaction records may be retained longer to comply with tax and accounting regulations.

• Access: You can request a copy of all data we hold about you or your institution.
• Correction: You can update or correct your personal information at any time through the platform.
• Deletion: You can request deletion of your account and associated data.
• Export: You can export your data in standard formats (CSV, Excel, PDF) while your subscription is active.
• Restriction: You can request that we restrict processing of your data in certain circumstances.
• Objection: You can object to processing of your data for specific purposes.

scholina — Education Management System uses essential cookies for authentication and session management. We use analytics cookies to understand how the platform is used and to improve the user experience. You can configure your browser to reject cookies, but this may limit some platform functionality. We do not use third-party advertising cookies.

scholina — Education Management System processes student data including information about minors on behalf of educational institutions. Institutions are responsible for obtaining appropriate parental consent for student data processing. We do not knowingly collect personal information directly from children under 13 without institutional authorization.

Your data is primarily stored and processed in Bangladesh. If data is transferred to servers outside Bangladesh for backup or service delivery purposes, we ensure appropriate safeguards are in place, including encryption and contractual protections.

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on the platform and sending an email notification. The "Last Updated" date at the top indicates when the policy was most recently revised.